Thank You for Contacting Us!

1. Who We Are

Registered in 2008, Exapad Limited has become a trusted name in premium travel experiences across London and the United Kingdom. We specialise in airport transfers and high-quality tourism services, offering our own curated experiences as well as selected third-party activities that meet our exacting standards. Our mission is simple yet ambitious: to deliver seamless journeys and unforgettable moments for every traveller who chooses us.

2. Introduction

This Privacy Policy describes how we collect, use, and protect your personal data when you interact with us, whether through our website www.nye.london or our services. We are committed to protecting your privacy in accordance with UK GDPR.

3. Information We Collect

We collect various types of personal information from our users to provide and improve our services:

Information provided directly by users:

• Full name
• Address
• Email address
• Phone number
• Nationality
• Payment details

Information collected automatically:

• IP address
• Type of device used
• Geolocation data
• Login and browser information
• Usage data on our platforms (e.g., pages visited, visit duration, page interactions)

Information from other sources:

• Data received from business partners and service providers (e.g., payment services, analytics providers)

4. How We Use the Information Collected

We use your personal information for various purposes, including:

• Providing and managing our tourism services
• Processing your requests and bookings
• Improving our products and services
• Communicating with you about services similar to those you have already requested
• Providing customer support and responding to your inquiries
• Sending promotional information (with prior consent)
• Personalizing your experience on our platforms
• Ensuring the security of our platforms

5. Legal Basis for Data Processing

We process your personal data based on:

• Your consent (which can be withdrawn at any time)
• The necessity to perform a contract to which you are a party
• Compliance with legal obligations
• The pursuit of our legitimate interests, balanced with your fundamental rights and freedoms

6. Sharing Information

We do not sell, distribute, or rent your personal information to third parties without your consent, except in the following cases:

• When necessary to perform a contract or provide a requested service
• When required by law
• To protect the rights, property, or safety of our company, our customers, or others

We share your data with our business partners and service providers only for the specified purposes and ensure they process data securely and in compliance with the law.

7. International Data Transfers

Your personal data may be transferred and stored in countries outside the UK. In such cases, we ensure that the data is protected according to GDPR standards through:

• Approved standard contractual clauses
• European Commission adequacy decisions

8. Data Security

We have implemented appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, the use of the internet is not entirely secure and we cannot guarantee the complete security of data transmitted.

9. Data Retention

We retain personal information only as long as necessary and have strict review and retention policies to meet these obligations. Under UK tax law, we are required to keep your basic personal data (name, address, contact details) for a minimum of 6 years, after which it will be destroyed.

We keep the personal data you have provided, including your name, contact details, in our database for 2 years according to company policy. After that, we anonymize all personal data. Some data is not anonymized, such as product-related information, the number of passengers booked, and the booking date, as it helps us in statistical performance analysis.

If you have consented to the use of your data for direct marketing purposes, we will retain such data until you notify us otherwise and/or withdraw your consent.

10. Your Rights

You have the right to:

• Access your personal data
• Request the correction of inaccurate data
• Request the deletion of data ("right to be forgotten")
• Restrict the processing of data
• Object to data processing
• Request data portability

To exercise your rights, contact us using the details provided in the "Contact Us" section.

11. Contact Us

For questions about our privacy policy or to exercise your rights, contact us at:

• Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
• Physical Address: Exapad Limited, Ground Floor Unit 3 Southview House, St Austell Enterprise Park, St Austell, Cornwall, PL25 4EJ

12. Changes to the Privacy Policy

We may update this policy periodically by posting a new version on our website. We recommend checking this page regularly to stay informed of any changes.

After New Year's Eve, 2027 kicks off in London with the London's New Year's Day Parade, the grand New Year's Day Parade also known as LNYDP, scheduled for Wednesday, January 1st.

If you still have some energy left after the New Year's Eve celebrations, you can join this grand street party, the largest event of its kind in the world.

In addition to representatives from London's 32 boroughs, the parade typically features numerous marching bands from around the world, dancers, acrobats, cheerleaders, and musicians, each contributing to make this grand celebration special with 10,000 performers. The purpose of the New Year's Day Parade is to raise funds for charity. The event is free, but there are some paid grandstands at Waterloo Place, near Trafalgar Square, which will open at 12:00 PM, while the grand celebration will take place from 1:00 PM to 3:30 PM.

The London's New Year's Day Parade is a London tradition that attracts spectators from all over the world. The event, held since 1987, has become a landmark for the city. Each year, the parade raises funds for numerous charitable organizations, making it not only a festive experience but also an opportunity to support important causes. Participants march through central London streets, showcasing spectacular costumes and elaborate choreography, creating an atmosphere of joy and celebration that perfectly marks the beginning of the new year.

Another interesting fact is that the parade also includes a Street Food Village, where you can sample a wide range of culinary delights from around the world. This adds another layer of attraction, making the day even more memorable for all visitors.

It's important to note that on the occasion of the London's New Year's Day Parade, there will be road closures throughout January 1, 2027, also causing some bus stops to be relocated, and most London attractions will be closed to the public.

If you think London doesn't have much to offer on the first day of the year and waking up early doesn't scare you, book the Windsor, Stonehenge, and Oxford Tour: it's incredible that this beautiful experience is available even on January 1st!

The first day of 2027 in London is filled with excitement and endless possibilities. Here are some exciting things to do on New Year's Day in London to make your start to the year unforgettable:

1. New Year's Day Parade

The parade features floats from all over the world, alongside various boroughs, bands, schools, and car rallies. It begins on Piccadilly and ends at Whitehall. This free event starts at 12:00 PM. (Read more about the New Year's Day Parade)

2. Christmas Lights Tour

Be enchanted by London's Christmas lights with a magical bus tour. Departures are from 5:00 PM to 9:00 PM. (Book your London Christmas Lights Tour)

3. Ice Skating

Enjoy ice skating at various seasonal rinks in London, such as Skylight, Somerset House, and Winter Wonderland. These rinks offer a great way to shake off the festive hangover on January 1st.

4. Winter Wonderland

Visit Hyde Park Winter Wonderland, which offers a variety of attractions like fairground rides, ice skating, and an ice slide. Entry is free, but attractions have an additional charge. Open from 10:00 AM to 9:30 PM.

5. New Year's Day Proms

The Barbican hosts a celebration of classical music, featuring works by Mendelssohn, Elgar, Verdi, Puccini, and others, performed by the London Concert Orchestra. Starts at 3:00 PM.

6. Ceilidh

The Ceilidh Liberation Front is hosting a family-friendly ceilidh at the Southbank Centre. No prior experience is required, and it's a free event starting at 1:00 PM on New Year's Day in London.

7. Walking Trails

Take a leisurely walk around London, exploring the Walking with the Snowman art trail around Fleet Street on January 1st.

8. Comedy Show

Head to The Comedy Store in Leicester Square for an improv show by the resident Comedy Store Players. They ask the audience for suggestions and improvise a show based on the answers. Starts at 7:30 PM on New Year's Day in London.

9. Christmas at Kew

Although Christmas has passed, there are still some tickets available for the Christmas at Kew light trail, which features illuminations choreographed to music. Open from 4:20 PM to 10:00 PM on January 1st.

These activities provide a mix of fun, relaxation, and entertainment to help you start the new year in style.

How to get around London on 31 December and 1 January: service levels, closures, how to reach the fireworks area on the Thames, river cruise embarkation points, and the best ways to get home after midnight.

Event details and viewpoints: London New Year’s Eve Fireworks.

Service overview: 31 December vs 1 January

31 December – Getting to the fireworks & river cruises

1 January – Holiday service levels

Essential checklist

Frequently Asked Questions

• Is New Year’s Eve transport free in London?

  No. Normal fares apply on NYE. Use Oyster, contactless or a valid Travelcard.

• Which Tube lines run through the night on 31 December?

  Selected lines operate late/overnight. Check your specific route and frequencies on tfl.gov.uk.

• How do I reach the fireworks area?

  Travel in the afternoon, use stations around Waterloo/Westminster/Embankment and follow event signage and stewards.

• Where do NYE river cruises embark?

  Commonly at Westminster Pier, Embankment Pier, Tower Pier or Greenwich Pier — your ticket confirms the exact location and time.

• How do I get home after midnight?

  Use Night Tube/selected lines and Night Buses; expect queues and diversions. Book a taxi/transfer as a back-up.

• Will roads and bridges be closed?

  Yes. Extensive closures around South Bank, Westminster and Victoria Embankment; some bridges switch to managed pedestrian flows.

• Are ride-hailing pick-ups allowed in the core zone?

  Pick-ups are usually outside the restricted area at designated points. Walk to a signed location before requesting.

• Can I use contactless/Oyster after midnight?

  Yes. Pay as normal; daily capping applies according to TfL rules.

• Is the Elizabeth line running late on NYE?

  Services are adjusted for the night; check first/last trains for your branch on tfl.gov.uk.

• How does 1 January service differ?

  Holiday/Sunday frequencies; some rail lines start later. Confirm first trains, especially for airports.

• What about accessibility and step-free routes?

  Use TfL’s Journey Planner to filter step-free options; allow extra time due to diversions and crowd control.

• Can I bring luggage or prams into viewing areas?

  Travel light; large items may be restricted in crowded zones and on some piers. Follow steward guidance at all times.